Privacy Policy

Effective Date: April 1, 2026

Pinnacle Performance Physio PLLC (“Pinnacle Performance Physio PLLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://continuaphysio.com, and through our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our clinic, website, and related services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Appointment and scheduling information

  • Billing and payment-related information

  • Health and service-related information you choose to provide

  • Communications you send to us through forms, email, phone, or text message

We may also collect certain non-personal information automatically when you use our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of website activity

  • General website usage data collected through cookies or similar technologies

How Information Is Used

We may use the information we collect to:

  • Provide physical therapy and related clinic services

  • Schedule and manage appointments

  • Communicate with you about your care, appointments, billing, and administrative matters

  • Respond to inquiries and requests

  • Maintain business and treatment records

  • Improve our website, services, and operations

  • Comply with applicable legal, regulatory, and professional obligations

  • Protect the security and integrity of our website and business operations

Text Messaging & Mobile Data Compliance

If you choose to provide your mobile phone number and opt in through a website form checkbox, we may send text messages related to care coordination only, including appointment reminders and administrative or billing messages.

Opt-In

You may opt in to receive text messages by selecting the consent checkbox on a website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text messages at any time by replying STOP. Reply HELP for help.

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell or rent your personal information to any third parties.

We do not share mobile information, including phone numbers or text messaging consent data, with third parties or affiliates for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

  • With service providers who perform services on our behalf and are bound by confidentiality obligations

  • With payment processors, scheduling providers, website hosting providers, and similar vendors as reasonably necessary to operate our business

  • When required by law, subpoena, court order, or other valid legal process

  • When necessary to protect our rights, safety, patients, staff, or property

  • As otherwise permitted or required by applicable healthcare and privacy laws

Any service provider access to information is limited to what is reasonably necessary for them to perform services for us and is subject to appropriate confidentiality and data protection obligations.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we maintain about you

  • Request correction of inaccurate information

  • Request that we limit or cease certain communications

  • Request information about how your personal information is used or disclosed

To make a privacy-related request, please contact us using the contact information listed below. We will review and respond in accordance with applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Terms & Conditions of Use

By accessing or using https://continuaphysio.com, you agree to be bound by these Terms & Conditions of Use and all applicable laws and regulations. If you do not agree to these terms, you should not use this website.

The content on this website is provided for general informational purposes only and is not a substitute for professional medical, physical therapy, or healthcare advice, diagnosis, or treatment. Use of this website does not create a provider-patient relationship unless and until you become an established patient of Pinnacle Performance Physio PLLC.

Use Restrictions

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to gain unauthorized access to the website, servers, or systems

  • Interfere with the operation or security of the website

  • Reproduce, duplicate, copy, sell, or exploit any portion of the website without prior written permission

  • Submit false, misleading, or fraudulent information through the website

  • Use the website in a way that could damage our reputation, services, or operations

Intellectual Property

All content on this website, including text, graphics, logos, design elements, and other materials, is the property of Pinnacle Performance Physio PLLC or its licensors and is protected by applicable intellectual property laws.

You may view and print website content for personal, non-commercial use only. No other use is permitted without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience, including scheduling or review platforms. We are not responsible for the content, privacy practices, availability, or terms of any third-party websites or services. Your use of third-party sites is at your own risk and subject to their own terms and policies.

Termination

We reserve the right to suspend, restrict, or terminate access to our website at any time, without notice, for conduct that we believe violates these Terms & Conditions of Use, applicable law, or the rights of others.

Governing Law

These Terms & Conditions of Use and this Privacy Policy are governed by the laws of the State of Washington, without regard to its conflict of law principles.

Changes to Terms

We may update this Privacy Policy and these Terms & Conditions of Use from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

Pinnacle Performance Physio PLLC
13405 SE 30th St. Ste 1C
Email: chris@pinnaclephysiowa.com
Phone: 425-559-9662
Website: https://continuaphysio.com